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Your most unhappy customers are your greatest source of learning.

Bill Gates Microsoft co-founder Business @ the Speed of Thought · 1999

Let everyone else call your idea crazy . . . just keep going. Don't stop.

Phil Knight Nike co-founder Shoe Dog · 2016

Managers are people who do things right and leaders are people who do the right thing.

Warren Bennis and Burt Nanus Leadership scholars Leaders: The Strategies for Taking Charge · 1985

Consumption is the sole end and purpose of all production; and the interest of the producer ought to be attended to, only so far as it may be necessary for promoting that of the consumer.

Adam Smith Scottish economist The Wealth of Nations, Book IV, Chapter 8 · 1776

It is not from the benevolence of the butcher, the brewer, or the baker that we expect our dinner, but from their regard to their own interest.

Adam Smith Scottish economist The Wealth of Nations, Book I, Chapter 2 · 1776

Good is the enemy of great.

Jim Collins Business author Good to Great · 2001

There is only one valid definition of business purpose: to create a customer.

Peter Drucker Management thinker The Practice of Management · 1954

This process of Creative Destruction is the essential fact about capitalism.

Joseph Schumpeter Austrian economist Capitalism, Socialism and Democracy · 1942

Our stay-put behavior reflects our view that the stock market serves as a relocation center at which money is moved from the active to the patient.

Warren Buffett Berkshire Hathaway chairman Berkshire Hathaway shareholder letter · 1991

Well-conducted business enterprise cannot fail to return a profit, but profit must and inevitably will come as a reward for good service.

Henry Ford Ford Motor Company founder My Life and Work, with Samuel Crowther · 1922

Lose money for the firm, and I will be understanding; lose a shred of reputation for the firm, and I will be ruthless.

Warren Buffett Berkshire Hathaway chairman; interim chairman of Salomon Brothers in 1991 Prepared testimony to a U.S. House subcommittee on the Salomon Brothers Treasury-bid scandal, 4 September 1991

In the past the man has been first; in the future the system must be first.

Frederick Winslow Taylor Industrial engineer The Principles of Scientific Management · 1911